Can I exchange an item if it doesn't fit correctly?

Asked 6 months ago
Yes, Uniformcity.com allows exchanges for items that do not fit correctly. If you receive an item that does not fit, you can request an exchange within 30 days of the original purchase. To initiate the exchange process, contact our customer service team either by phone or email. Upon approval, you will be provided with a return authorization number and detailed instructions on how to return the item. The original item must be returned in its original condition with all tags attached, and customer is responsible for return shipping costs. Once we receive the item, we will process the exchange and ship out the correct size or alternative item. Please note that exchanges are subject to availability. Uniformcity.com aims to ensure customer satisfaction and provide a hassle-free exchange process for ill-fitting items.
Answered Nov 2, 2023

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