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UniTeller Customer FAQ

Top Answers & How-to Guides

What is UniTeller's Phone Number?

The question we are asked most often is about how to talk to UniTeller customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent UniTeller Customer Questions

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General Information

How does UniTeller work?

UniTeller operates as a financial services provider, specializing in cross-border remittances and payment solutions. Customers...
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What services does UniTeller offer?

UniTeller offers a variety of financial services, including international money transfers, payment processing solutions for...
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Where can I find UniTeller locations?

Individuals seeking UniTeller locations can visit the official website and use the location services section to find nearby...
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Fees and Limits

What are the fees for using UniTeller services?

UniTeller's fees for services like money transfers and payment processing vary based on the service type, transfer amount,...
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What is the maximum amount of money I can send through UniTeller?

The maximum transfer amount through UniTeller is influenced by the destination, service type, and regulations. Limits vary by...
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Is there a maximum amount of money I can receive through UniTeller?

UniTeller does impose limits on the maximum amount of money that can be received, which can differ based on factors such as...
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Are there any limits on how many transactions I can make?

UniTeller does have transaction limits that vary based on factors like payment method, transaction type, and account status....
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Transaction Details

How long does it take for a UniTeller transaction to be processed?

Processing times for UniTeller transactions depend on various factors, typically taking a few hours for domestic transactions...
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What are the accepted currencies for UniTeller transactions?

UniTeller accepts a range of currencies for its transactions, primarily the United States Dollar, Euro, and Mexican Peso. The...
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Can I use UniTeller for bill payments?

UniTeller allows customers to make bill payments through its platform, enabling management of various financial transactions....
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How do I correct an error in a transaction?

To correct a transaction error with UniTeller, begin by collecting all relevant details like the date, amount, and reference...
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Business Services

What is the UniTeller refund policy?

UniTeller’s refund policy details the conditions under which refunds can be requested, usually involving unauthorized...
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Does UniTeller provide services for business transactions?

UniTeller offers a range of services tailored to business transactions, including payment processing and cross-border payments....
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Security and Identification

What security measures does UniTeller implement for transactions?

UniTeller employs several security measures, including encryption technology for data protection, real-time transaction...
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What identification is required to use UniTeller services?

To access UniTeller services, users typically need to present government-issued photo ID, such as a passport or driver's...
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