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Ulta Beauty Customer FAQ

Top Answers & How-to Guides

What is Ulta Beauty's Phone Number?

The question we are asked most often is about how to talk to Ulta Beauty customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is Ulta Beauty's price matching policy?

Ulta Beauty's price matching policy allows customers to receive price adjustments on items purchased in-store or online within 60 days...
Ask any question you have about Ulta Beauty customer service, get an answer now.
Contact Ulta Beauty customer service

Order Tracking

How do I track my order?

To track your order from Ulta Beauty, simply log into your account on their website and go to the order history section. From there,...
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Store Hours

What are Ulta Beauty's store hours?

Ulta Beauty store hours may differ between locations, so it is best to check with your local store for precise hours. Generally, Ulta...
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Shipping

Does Ulta Beauty offer free shipping?

Yes, Ulta Beauty does offer free shipping on orders above $50. Customers can enjoy the convenience of having their beauty products...
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Does Ulta Beauty offer international shipping?

No, Ulta Beauty does not currently offer international shipping. At present, Ulta Beauty only ships within the United States, including...
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Return Policy

What is Ulta Beauty's return policy?

Ulta Beauty offers a flexible return policy that aims to ensure customer satisfaction. If you are not completely satisfied with your...
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Can I return a product purchased online to a physical store?

Yes, you can return a product purchased online to a physical store. Ulta Beauty offers the convenience of returning online purchases...
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Payment Methods

What payment methods does Ulta Beauty accept?

Ulta Beauty accepts various payment methods to provide convenience for customers. You can make purchases using major credit cards such...
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Loyalty Program

Does Ulta Beauty offer a loyalty program?

Yes, Ulta Beauty does offer a loyalty program called Ultamate Rewards. Customers can sign up for free in-store or online to become...
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Coupons

Can I use multiple coupons on one purchase?

Yes, Ulta Beauty allows customers to use multiple coupons on one purchase, as long as each coupon meets the specific criteria outlined...
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Price Matching

What is Ulta Beauty's price matching policy?

Ulta Beauty's price matching policy allows customers to receive price adjustments on items purchased in-store or online within 60 days...
Read more

Help me with my Ulta Beauty customer service issue

Ask any question you have about Ulta Beauty customer service. We will do our best to get you answers right away.
We look to the Ulta Beauty issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Ulta Beauty issues reported to GetHuman
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