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US-Mattress.com Customer FAQ

Top Answers & How-to Guides

What is US-Mattress.com's Phone Number?

The question we are asked most often is about how to talk to US-Mattress.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about US-Mattress.com customer service, get an answer now.
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Recent US-Mattress.com Customer Questions

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Returns and Cancellations

What is your return policy?

US-Mattress.com has a clear return policy allowing customers to return mattresses within approximately 100 nights, encouraging...
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Can I cancel or change my order after it has been placed?

Customers can often cancel or change their US-Mattress.com order, but success depends on the order's status. Quick action...
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Payments and Financing

Do you offer financing options?

US-Mattress.com does offer various financing options through third-party services, allowing customers to pay over time. These...
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What types of payment do you accept?

US-Mattress.com accepts various payment methods, including major credit cards and PayPal for secure transactions. Financing...
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Product Information

What is the warranty on your mattresses?

Warranties on mattresses from US-Mattress.com vary by brand and model, usually lasting from ten years to a lifetime. They...
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What mattress sizes are available?

US-Mattress.com provides a variety of mattress sizes, including Twin, Twin XL, Full, Queen, King, and California King, each...
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What is the difference between memory foam and innerspring mattresses?

The main distinction between memory foam and innerspring mattresses is their construction and support style. Memory foam...
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Shipping and Order Tracking

How long does it take to receive my order?

Delivery time for orders from US-Mattress.com can differ based on the mattress type, shipping method, and delivery location,...
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Can I track my order online?

Customers can generally track their orders online via the US-Mattress.com website. After placing an order, they receive a...
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Promotions and Guarantees

Do you offer price match guarantee?

US-Mattress.com typically offers competitive prices and may have a price match policy. However, the specifics can vary, so...
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Do you offer mattress removal services?

US-Mattress.com does not provide mattress removal services directly, but offers information on local delivery options and...
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Do you offer any promotional discounts or coupons?

US-Mattress.com regularly offers promotional deals and discounts, which can change with the season or events. To see the latest...
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We look to the US-Mattress.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
US-Mattress.com issues reported to GetHuman
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