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Trueglobes.com Customer FAQ

Top Answers & How-to Guides

What is Trueglobes.com's Phone Number?

The question we are asked most often is about how to talk to Trueglobes.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are replacement parts available for purchase?

Yes, replacement parts for our globes are available for purchase on our website. We understand that accidents happen or parts may wear...
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Order Support

How do I track my order?

To track your order, simply log into your account on our website and go to the order tracking page. Enter your order number and email...
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Can I cancel or change my order?

Yes, you can cancel or change your order at Trueglobes.com. We understand that circumstances may change or you may have second thoughts....
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How long does it take to receive my order?

At Trueglobes.com, we understand that receiving your order in a timely manner is crucial. Our goal is to ensure prompt delivery for...
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Return Policy

What is your return policy?

Our return policy at Trueglobes.com is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase,...
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Shipping

Do you offer international shipping?

Yes, we offer international shipping services to customers worldwide. At Trueglobes.com, we understand that our customers come from...
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Payment Methods

What payment methods do you accept?

At Trueglobes.com, we aim to provide a convenient and hassle-free shopping experience for our customers. Hence, we offer multiple secure...
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Gift Services

Do you offer gift wrapping services?

Yes, we offer gift wrapping services at Trueglobes.com. We understand the importance of presenting gifts beautifully, whether it's...
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Educational Use

Are your globes suitable for educational purposes?

Yes, our globes are highly suitable for educational purposes. At Trueglobes.com, we understand the importance of learning and engagement...
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Warranty

What is the warranty on your globes?

Our globes come with a one-year warranty that covers any manufacturing defects or malfunctions. If you encounter any issues with your...
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Customization

Can I customize the colors or designs of a globe?

Yes, at Trueglobes.com, we offer customization options for both the colors and designs of our globes. We understand that personalization...
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Store Location

Do you have a physical store location?

No, Trueglobes.com does not have a physical store location. We are an online retailer specializing in the sale of globes. Our website...
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Replacement Parts

Are replacement parts available for purchase?

Yes, replacement parts for our globes are available for purchase on our website. We understand that accidents happen or parts may wear...
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Help me with my Trueglobes.com customer service issue

Ask any question you have about Trueglobes.com customer service. We will do our best to get you answers right away.
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