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TreasuryDirect.gov Customer FAQ

Top Answers & How-to Guides

What is TreasuryDirect.gov's Phone Number?

The question we are asked most often is about how to talk to TreasuryDirect.gov customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I transfer securities to or from my TreasuryDirect account?

Transferring securities to or from a TreasuryDirect account is not allowed. Securities must remain within the account until...

What happens if I forget my TreasuryDirect account password?

Users who forget their TreasuryDirect account password can reset it by selecting "Forgot Password" on the website, then...
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Recent TreasuryDirect.gov Customer Questions

Is there a tutorial on using Treasury Direct for someone whi is completely inexperienced with DIY investing?

Yes, there are tutorials available on the TreasuryDirect website designed to help inexperienced investors understand how to use the platform for DIY investing. These resources cover the basics of account setup, purchasing securities, and managing investments. We encourage you to explore these tutorials to enhance your understanding of TreasuryDirect.
Asked Apr 22, 2025 3:38 PM

Help me with my TreasuryDirect.gov customer service issue

Overview of TreasuryDirect

What is TreasuryDirect?

TreasuryDirect is an online service from the U.S. Department of the Treasury that enables individuals to buy and manage...
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What types of securities can I purchase through TreasuryDirect?

TreasuryDirect offers a range of investment options, including Treasury bonds, notes, bills, Series I and EE savings bonds, and...
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What are the advantages of investing in TreasuryDirect?

TreasuryDirect provides advantages such as direct access to U.S. Treasury securities, which reduces costs by eliminating...
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Investment and Transactions

Can I purchase Treasury securities as gifts?

It is possible to buy Treasury securities as gifts, especially savings bonds like Series I or EE. When gifting, the recipient's...
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What is the minimum investment required in TreasuryDirect?

TreasuryDirect.gov establishes specific minimum investment amounts based on the security type. For savings bonds, it is...
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Can I withdraw funds from my TreasuryDirect account?

Users can withdraw funds from their TreasuryDirect accounts by selling or redeeming eligible securities, which results in cash...
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Are there investment options for children through TreasuryDirect?

TreasuryDirect.gov provides investment options for children, mainly through Series I and Series EE savings bonds. Parents can...
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What taxes apply to earnings from Treasury securities?

Earnings from Treasury securities are subject to federal taxes but are exempt from state and local taxes. Interest income must...
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Can I redeem my savings bonds through TreasuryDirect?

TreasuryDirect allows users to redeem electronic savings bonds purchased through its platform. However, paper bonds must be...
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Account Management

Can I transfer securities to or from my TreasuryDirect account?

Transferring securities to or from a TreasuryDirect account is not allowed. Securities must remain within the account until...
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How can I change my personal information on TreasuryDirect?

Account holders can update their personal information on TreasuryDirect by logging into their accounts on the website and...
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How do I change my bank account information linked to my TreasuryDirect account?

To update bank account details in a TreasuryDirect account, individuals need to log in and go to the "ManageDirect" section....
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Security and Access

What happens if I forget my TreasuryDirect account password?

Users who forget their TreasuryDirect account password can reset it by selecting "Forgot Password" on the website, then...
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Is TreasuryDirect account information secure?

TreasuryDirect prioritizes the security of account information by employing encryption, encouraging strong passwords, and...
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What happens if I forget my TreasuryDirect username?

Users who forget their TreasuryDirect username can retrieve it by selecting the "Forgot Your Username?" option on the login...
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TreasuryDirect.gov issues reported to GetHuman
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