How Do I Get a Refund from Travelocity?

Traveling can be fun, and making travel plans is easy and convenient with Travelocity, but plans can change. When you need to cancel your travel plans, you can request a refund from Travelocity. Refunds depend on the type of booking you are canceling, the timeframe you are requesting a refund and the amount of the refund may reflect any cancellation fees you owe.

When planning a vacation, Travelocity is a great website to help you get a great rate on flights, hotels and rental cars, but sometimes plans change and you need to cancel your booking. When requesting a refund, you want to know what to expect. How do you get a refund from Travelocity? You can learn more about the Travelocity refund policy by contacting customer support here, and below is information on the Travelocity refund policy.

Requesting a Refund from Travelocity

When requesting a refund, be aware the amount of your refund and timeline can vary depending on the type booking you have. For example, if you are canceling a hotel, the refund may be different from canceling a rental car.

Flight Refunds

If you are canceling a flight through Travelocity, be aware of the following:

Some flights are eligible for a full refund if you cancel within 24 hours of making your reservation.
If you booked a flight that is non-refundable, you may still request a flight credit to be applied to a future flight.

Hotel Refunds

If you booked a hotel through travelocity, here are some things you need to know about refunds if you have to cancel your booking:

If you cancel your reservation before the deadline, most hotels will give you a full refund.
Non-refundable hotel rooms cannot be canceled for future credits. You can try to contact the hotel directly to see if they will work with you; however, refunds for non-refundable rooms are on a case-by-case basis.

Vacation Packages

If you booked a vacation package through Travelocity, the refund policy states:

If it has been less than 24 hours since you booked your travel package, you can cancel and get a full refund.
Cancellations after 24 hours could generate fees from hotels, rental car companies or flights. Those fees will be deducted from your refund.

Car Rentals

Your prepaid car rental may be eligible for a refund. Check the details of your rental agreement reference refunds, fees and deadlines to cancel to get a refund.

How to Request a Refund on Travelocity

If you need to request a refund from Travelocity for a booking, call customer support here to cancel your booking and request a refund. The customer service representative will help process your request and advise you of any fees you may owe for canceling your booking. If you have a Travelocity Vacation Waiver, let the representative know this as well. With the waiver, Travelocity will pay any cancellation fees you may owe.

More Information About Refunds

It can take up to 24 hours for Travelocity to process your refund request.
The refund will be applied to your original method of payment.
You will receive an email from Travelocity detailing your refund and advising of any fees that may be deducted from the refund amount.
If you used points for your booking, cancellation fees will be deducted from your point balance.

You can request a refund from Travelocity when your plans change and you need to cancel your reservations. Refunds will depend on the airline, hotel or rental car company you booked with. For more information and assistance, contact Travelocity customer support here.

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