Updated July 29, 2025

Tradesy Customer FAQ

Recent Tradesy Customer Questions

How do I get a list of my Tradesy purchases and prices paid?

You can view your purchase history by logging into your Tradesy account and navigating to your account settings. There, you will find a section for order history, which will display a list of your purchases along with the prices you paid.

Asked Oct 28, 2024 5:31 PM

Help me with my Tradesy customer service issue

Selling on Tradesy

How do I list an item for sale?

To list an item for sale on Tradesy, a user should create an account or log in, select the option to sell, and upload...

What items can I sell on Tradesy?

Tradesy allows sellers to offer a range of fashion items, focusing mainly on women's clothing, designer bags, shoes, and...

What fees does Tradesy charge for selling?

Tradesy charges sellers fees based on the sale price of items, including a flat commission for lower-priced items and a...

Are there any restrictions on selling items?

Tradesy enforces rules to maintain a trustworthy marketplace, including prohibiting counterfeit, stolen, or inauthentic items....

What quality standards does Tradesy enforce for listings?

Tradesy maintains quality standards that ensure items listed are authentic and in good condition. Sellers must provide clear...

How does Tradesy handle payment?

Tradesy processes payments by collecting them at the time of purchase but holding funds until the buyer confirms they have...

What do I do if my item sells?

When an item sells on Tradesy, the seller receives a notification and should securely package the item before printing the...

How long does it take for my earnings to be available?

Earnings from sales on Tradesy generally become available for withdrawal about three to five days after a completed sale. This...

How do I edit or delete my listing?

To modify or remove a listing on Tradesy, users must log into their account and go to "My Listings." They can choose a listing...

Can I lower the price of my item after listing it?

Sellers on Tradesy can reduce the price of their listed items at any time to attract buyers. Adjusting the price is simple, but...

How can I promote my listings on Tradesy?

To effectively promote listings on Tradesy, one can utilize high-quality images and detailed descriptions for better...

How does shipping work on Tradesy?

Shipping on Tradesy is straightforward for both buyers and sellers. Sellers set shipping costs and select carriers, then...

Can I return an item I purchased on Tradesy?

Tradesy has a defined return policy allowing returns for items that are defective, not as described, or damaged. Buyers must...

What should I do if my item is damaged during shipping?

In the event of receiving a damaged item via Tradesy, first document the damage with clear photographs. Check for any shipping...

What happens if a buyer requests a return?

When a buyer initiates a return on Tradesy, they must provide a valid reason per the return policy. If approved, they receive a...

We look to the Tradesy issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

Tradesy issues reported to GetHuman

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