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Town Sports International Customer FAQ

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What is Town Sports International's Phone Number?

The question we are asked most often is about how to talk to Town Sports International customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Town Sports International Customer Questions

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Locations and Access

Where can I find Town Sports International clubs?

Town Sports International clubs are mainly located in the northeastern United States, particularly in cities like New York...
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Can I use my membership at any Town Sports International location?

Town Sports International memberships generally allow access to various locations, but the specifics depend on the chosen plan....
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Membership Options

What are the membership options available?

Town Sports International presents various membership options to meet diverse fitness needs, including individual, couple, and...
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Are there any additional fees or charges?

Town Sports International generally has various membership plans that come with initiation fees, monthly charges, and costs for...
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What are the cancellation policies for memberships?

Town Sports International's membership cancellation policies typically require members to give thirty days' written notice and...
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Can I freeze my membership during vacation or personal leave?

Town Sports International usually allows members to freeze their memberships during vacations or personal leaves. Policies can...
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Services and Amenities

What amenities are included with the membership?

Town Sports International provides a wide array of amenities for its members, including fitness equipment, group classes,...
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Are there personal training services available?

Town Sports International does provide personal training services tailored to members' individual fitness goals. Their...
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Does Town Sports International offer group fitness classes?

Town Sports International provides a range of group fitness classes tailored to different fitness levels, including yoga,...
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What are the benefits of group classes available at Town Sports International?

Group classes at Town Sports International offer a supportive community, professional instruction, diverse workout options, and...
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Age and Safety Policies

What health and safety protocols are in place at the gyms?

Town Sports International has implemented extensive health and safety measures to ensure member safety in its gyms. This...
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Are there any referral programs for existing members?

Town Sports International often provides referral programs for existing members, offering rewards like membership discounts or...
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Are there any age restrictions for gym members?

Town Sports International generally permits various ages to join, with standard memberships requiring individuals to be at...
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Town Sports International issues reported to GetHuman
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