© GetHuman Inc.

Total Merchant Services Customer FAQ

Top Answers & How-to Guides

What is Total Merchant Services's Phone Number?

The question we are asked most often is about how to talk to Total Merchant Services customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I set up payment processing for my business?

To set up payment processing for a business, evaluate your needs regarding payment types and sales methods, then choose a...

Do you provide chargeback protection?

Total Merchant Services helps businesses handle chargebacks with various tools and resources, such as alerts and reporting....
Ask any question you have about Total Merchant Services customer service, get an answer now.
Contact Total Merchant Services customer service

Recent Total Merchant Services Customer Questions

Help me with my Total Merchant Services customer service issue

Fees and Contracts

Is there a contract required for service?

Total Merchant Services usually requires merchants to sign a contract for payment processing, which details fees, duration, and...
Read more

What is the fee structure for your services?

Total Merchant Services has a fee structure tailored to diverse business requirements, encompassing transaction fees,...
Read more

Are there any hidden fees I should be aware of?

Total Merchant Services has a fee structure that may include various charges like transaction fees, monthly service fees, and...
Read more

Integration and Support

Is there customer support available?

Total Merchant Services offers customer support through various channels, including phone assistance and online resources....
Read more

Can I integrate your services with my existing software?

Total Merchant Services provides various payment processing solutions that can be integrated with existing software systems to...
Read more

How do I track my transactions?

To monitor transactions with Total Merchant Services, users can access their online portal for real-time transaction history,...
Read more

Account Management

How do I set up payment processing for my business?

To set up payment processing for a business, evaluate your needs regarding payment types and sales methods, then choose a...
Read more

Do you provide chargeback protection?

Total Merchant Services helps businesses handle chargebacks with various tools and resources, such as alerts and reporting....
Read more

How can I apply for a merchant account?

To apply for a merchant account with Total Merchant Services, gather necessary documents like your business structure, tax ID,...
Read more

Payment Processing Services

What type of businesses do you work with?

Total Merchant Services serves a wide variety of businesses, focusing on small to medium-sized enterprises in retail,...
Read more

What payment processing solutions do you provide?

Total Merchant Services provides a range of payment processing options for businesses, including credit and debit card...
Read more

Do you offer point of sale systems?

Total Merchant Services provides a variety of payment processing options, including point of sale systems tailored to different...
Read more

What currencies do you support?

Total Merchant Services supports multiple currencies, including major ones like the United States Dollar, Canadian Dollar,...
Read more

Security and Compliance

What is a gateway and do I need one?

A payment gateway is a technology that securely handles transaction information between a customer and a merchant's bank. It is...
Read more

What security measures do you have in place?

Total Merchant Services prioritizes the security of payment transactions through various measures, including end-to-end...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!