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Tommy Bahama Customer FAQ

Top Answers & How-to Guides

What is Tommy Bahama's Phone Number?

The question we are asked most often is about how to talk to Tommy Bahama customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need an account to place an order?

An account is not necessary to order from Tommy Bahama; customers can shop as guests for a simple checkout. However, creating...
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Returns and Policies

What is Tommy Bahama's return policy?

Tommy Bahama's return policy allows returns within a set duration if items are in new condition with tags. Most items can be...
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What is Tommy Bahama's privacy policy?

Tommy Bahama's privacy policy details how the company gathers, uses, and protects personal data from customers, including...
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Does Tommy Bahama offer a price match guarantee?

Tommy Bahama does not publicize a price match guarantee, instead valuing the quality and uniqueness of their products. Shoppers...
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Order and Payment

Can I track my order?

Yes, Tommy Bahama allows order tracking via their website. After placing an order, customers receive an email with a tracking...
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What payment methods does Tommy Bahama accept?

Tommy Bahama accepts various payment methods, including major credit cards like Visa and PayPal. Payment options may differ by...
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Do I need an account to place an order?

An account is not necessary to order from Tommy Bahama; customers can shop as guests for a simple checkout. However, creating...
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Can I cancel or change my order after it has been placed?

After placing an order with Tommy Bahama, the ability to change or cancel it depends on timing and order specifics. Since...
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Size and Care Instructions

Where can I find a size guide?

Customers can find a detailed size guide on the official Tommy Bahama website, which offers measurements for different clothing...
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What is the Care Instructions for Tommy Bahama products?

Tommy Bahama products have varied care instructions based on their materials. Generally, items should be machine washed in cold...
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What are the Care Instructions for specific Tommy Bahama fabrics?

Tommy Bahama's clothing and home textiles come in various fabrics, each requiring specific care. It is best to follow the care...
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Shipping and Availability

Are gift cards available for purchase?

Tommy Bahama provides gift cards that can be purchased for various amounts, usable in stores and online. They are a great...
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Is international shipping available?

Tommy Bahama provides international shipping, but options can change based on the destination. Customers are encouraged to...
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What is the process for redeeming a Tommy Bahama gift card?

Redeeming a Tommy Bahama gift card is easy. In-store, show the card at checkout, and it can be used for part of a purchase....
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Sales and Promotions

Are there any discounts or promotions available?

Tommy Bahama regularly features various discounts and promotions that can change seasonally or during holidays, including...
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Are there any seasonal sales events or promotions I should be aware of?

Tommy Bahama frequently holds seasonal sales that align with holidays and changes in season, such as Memorial Day and Black...
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