Time Warner Cable IntelligentHome Customer FAQ

Top Answers & How-to Guides

What is Time Warner Cable IntelligentHome's Phone Number?

The question we are asked most often is about how to talk to Time Warner Cable IntelligentHome customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I remotely control my IntelligentHome system while I'm away?

Yes, you can easily control your IntelligentHome system remotely when you're away. Time Warner Cable's IntelligentHome technology allows...
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Setup and Compatibility

What equipment do I need to use IntelligentHome?

To use Time Warner Cable IntelligentHome, you'll need a few essential pieces of equipment. Firstly, you'll require a Touchscreen Control Next, you'll need door/window sensors that detect any openings or closures in your home. These sensors are wireless and monitor activity in specific areas for enhanced security. Additionally, motion sensors can be installed to detect movement within a designated area. These sensors are also wireless and help provide an additional layer of protection. In case of emergencies, you'll need smoke and carbon monoxide detectors. These devices are interconnected and send alerts to your control panel if they detect any potential dangers. Lastly, you might want to consider smart devices such as smart thermostats, smart locks, or cameras to increase convenience and enhance your overall home automation experience. Overall, equipping yourself with these essential IntelligentHome devices brings convenience, security, and peace of mind to your household....

Mobile Control

Can I control IntelligentHome through my smartphone?

Yes, you can easily control your Time Warner Cable IntelligentHome system from your smartphone. Using the IntelligentHome mobile app,...

Can I remotely control my IntelligentHome system while I'm away?

Yes, you can easily control your IntelligentHome system remotely when you're away. Time Warner Cable's IntelligentHome technology allows...

Alerts and Notifications

What types of alerts can I receive through IntelligentHome?

Through IntelligentHome, Time Warner Cable customers can receive various types of alerts. These alerts can be customized based on individual...

Live Video Viewing

Can I view live video footage from my IntelligentHome cameras?

Yes, you can easily view live video footage from your IntelligentHome cameras. Through the IntelligentHome mobile app or website portal,...

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