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What do I do if my Tile is not functioning correctly?

Asked 5 months ago
If a Tile is not functioning correctly, first ensure that it is within the Bluetooth range of the paired device, as this can affect its connectivity. It may also be beneficial to check and replace the battery, if applicable, as some Tiles allow for battery replacements. Additionally, one should verify that the Tile app is updated to the latest version, as updates can resolve various performance issues. Restarting the app or the device itself can provide a quick fix as well. If the Tile still does not work, users might consider removing the Tile from their account and re-adding it, which can sometimes resolve connectivity issues. Users should also perform a search for any troubleshooting steps specific to their Tile model on the official Tile website. In cases where the problem persists, seeking further assistance through the support resources available on the Tile website could provide the necessary help. The contact information for support can usually be found on their current web page.
Answered Jul 9th 2025

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