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Ties.com Customer FAQ

Top Answers & How-to Guides

What is Ties.com's Phone Number?

The question we are asked most often is about how to talk to Ties.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Ties.com Customer Questions

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Products Offered

What types of ties does Ties.com sell?

Ties.com offers a broad range of ties, including neckties, bow ties, and pocket squares, suitable for various occasions. They...
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Do you offer bow ties?

Ties.com provides a diverse range of bow ties, including classic and unique designs suitable for various occasions. They offer...
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Do you offer wholesale pricing?

Ties.com does offer wholesale pricing for bulk purchases, primarily for businesses seeking inventory or employee gifts, but...
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Do you offer custom designs for ties?

Ties.com offers a diverse assortment of ties and while they do not explicitly promote custom designs, their extensive selection...
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Returns and Exchanges

What is the return policy for Ties.com?

Ties.com typically allows returns within thirty days of purchase, provided items are in original condition with tags still...
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Can I exchange an item bought on sale?

Ties.com typically allows exchanges for sale items, provided they are in original condition, unused, and have all tags....
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Order and Shipping

Can I track my order?

Yes, tracking an order with Ties.com is easy. After shipping, you should receive an email with a tracking number and link. You...
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Do you offer international shipping?

Ties.com does offer international shipping for many locations, allowing worldwide customers to purchase their ties and...
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What is your shipping policy?

Ties.com provides various shipping options, including standard and expedited services, with possible free shipping for larger...
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Payment and Gift Cards

Are gift cards available for purchase?

Ties.com potentially offers gift cards, which are useful for gifting, allowing recipients to choose items they prefer. For the...
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What payment methods do you accept?

Ties.com offers a range of payment methods for customer convenience, including major credit cards like Visa and MasterCard, as...
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Customer Programs

Do you have a loyalty program?

Ties.com does not appear to have a loyalty program mentioned on their site. However, they may offer promotions and discounts...
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Is there a way to join a mailing list for updates?

Ties.com offers an opportunity to join their mailing list via their website, typically found on the homepage or in promotional...
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Care and Maintenance

What is the best way to clean and maintain ties?

To keep ties looking great, cleaning and maintenance depend on the fabric type. Silk ties require gentle handling and often...
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How do I determine the right tie length?

To find the right tie length, consider factors such as height, body type, and knot style. Generally, ties range from...
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We look to the Ties.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Ties.com issues reported to GetHuman
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