Ties.com Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Ties.com customer service, archive #1. It includes a selection of 1 issue(s) reported December 13, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I ordered a standard space tie with a black background, but my son wanted a skinny space tie instead. After speaking with a representative, I returned the original tie and they processed an even exchange for the skinny space tie. However, despite returning the tie in November [redacted], I have yet to receive the new one as it was on backorder until December 5th, and I sent the return via UPS in early December. I have received an email acknowledging my request for the exchange or store credit, but I have not seen the refund on my bank statement yet. My name is D. Mussina, and I can be reached at [redacted] or [redacted]
Reported by GetHuman4088570 on viernes, 13 de diciembre de 2019 9:56

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