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Tickets.com Customer FAQ

Top Answers & How-to Guides

What is Tickets.com's Phone Number?

The question we are asked most often is about how to talk to Tickets.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Tickets.com Customer Questions

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Payment and Fees

What payment methods are accepted on Tickets.com?

Tickets.com accepts various payment methods for ticket purchases, including major credit cards like Visa and MasterCard, and...
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Are there any additional fees or charges when purchasing tickets?

When buying tickets on Tickets.com, extra charges often apply, such as service and convenience fees, which can differ by event...
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Are there any discounts available for group ticket purchases?

Tickets.com does not specify group ticket discounts because these can differ by event and venue. However, many venues do offer...
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Are tickets refundable?

Tickets.com's refund policies vary by event and ticket seller, with many tickets being non-refundable. However, refunds may...
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Ticket Management

Can I cancel or change my ticket order?

The ability to cancel or change a ticket order at Tickets.com depends on various factors including the event and the ticket...
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What happens if an event is cancelled or rescheduled?

When an event is cancelled, Tickets.com usually provides a full refund to ticket holders. For rescheduled events, original...
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Can I transfer my tickets to someone else?

Transferring tickets to someone else is usually allowed by Tickets.com, but it depends on the event's specific policies. Ticket...
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What should I do if I lost my tickets?

If tickets purchased through Tickets.com are lost, the first step is to check the confirmation email for reprint options. Then,...
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Ticket Purchase

Is there a limit to the number of tickets I can purchase?

Ticket limits on Tickets.com vary by event and are determined by policies related to seating capacity and demand. It is best...
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How can I find events available for ticket purchase?

To discover available events for ticket purchase through Tickets.com, individuals should visit the official site and utilize...
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Does Tickets.com offer mobile ticketing?

Tickets.com does provide mobile ticketing, allowing users to buy, store, and access tickets on their devices. This feature...
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Are there age restrictions for certain events?

Age restrictions for events can differ based on the type and venue, and Tickets.com usually lists these details on event pages....
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Event Notifications

How can I sign up for notifications about upcoming events?

To receive notifications about upcoming events through Tickets.com, users should visit the official site and look for event...
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Can I resell my tickets purchased through Tickets.com?

Reselling tickets purchased from Tickets.com is generally possible, but depends on the terms set by the ticket sale, event...
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