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Thomson Flights Customer FAQ

Top Answers & How-to Guides

What is Thomson Flights's Phone Number?

The question we are asked most often is about how to talk to Thomson Flights customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the policy for refunds and cancellations on Thomson flights?

Thomson Flights offers flexible cancellation and refund policies for their customers. If you need to cancel your flight, you may be...
Ask any question you have about Thomson Flights customer service, get an answer now.
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Baggage Allowance

What is the baggage allowance for Thomson flights?

The baggage allowance for Thomson flights varies depending on the type of ticket you have purchased. For Economy Class passengers,...
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Booking Changes

Can I make changes to my Thomson flight booking?

Yes, you can make changes to your Thomson flight booking. Thomson allows you to modify your flight booking based on its terms and conditions....
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Seating Options

What are the options for seating on Thomson flights?

Thomson Flights offer a range of seating options to suit passengers' preferences and budgets. The options include Economy, Premium,...
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Meal Inclusions

Are meals included on Thomson flights?

Yes, meals are included on Thomson flights. Depending on the length and destination of your flight, you will receive complimentary...
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Required Documents

What documents do I need to bring with me for my Thomson flight?

For your Thomson flight, it is important to bring certain documents to ensure a smooth travel experience. Firstly, you will need your...
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Flight Delays/Cancellations

What happens if my Thomson flight is delayed or canceled?

If your Thomson flight is delayed or canceled, the airline will make every effort to keep you informed and minimize any inconvenience...
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Unaccompanied Minors

What is the policy for children traveling alone on Thomson flights?

Thomson Flights understands the need for special consideration when children are traveling alone. For children between the ages of...
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Special Assistance

Can I request special assistance for my Thomson flight?

Yes, Thomson Flights provides special assistance for passengers with specific needs. From mobility assistance to medical conditions...
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Pet Policy

What is the policy for bringing pets on Thomson flights?

Thomson Flights understands the significance of pets to their owners. Unfortunately, the airline does not permit pets on any of their...
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Refunds/Cancellations

What is the policy for refunds and cancellations on Thomson flights?

Thomson Flights offers flexible cancellation and refund policies for their customers. If you need to cancel your flight, you may be...
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Help me with my Thomson Flights customer service issue

Ask any question you have about Thomson Flights customer service. We will do our best to get you answers right away.
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