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What is the return policy?

Asked 2 years ago
The Walking Company's return policy is designed to ensure customer satisfaction while providing a fair process for returns and exchanges. Generally, customers can return items within a specific timeframe, typically thirty days from the date of purchase. The items must be in new, unworn condition, accompanied by the original packaging and any tags still attached. Certain products, such as clearance items or those marked as final sale, may not be eligible for return, so it is important to review the details on those specific items. When returning products, customers usually have the option of receiving a refund or exchanging the item for another size or style. The Walking Company often recommends customers keep track of their order information and utilize any tracking methods available when sending items back. This helps to ensure a smooth return process. For the most accurate and detailed information, it is advisable to check the current return policy on The Walking Company's website, as policies may vary or change over time.
Answered Sep 25th 2025

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