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Thegreathardwarestore.com Customer FAQ

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What is Thegreathardwarestore.com's Phone Number?

The question we are asked most often is about how to talk to Thegreathardwarestore.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Thegreathardwarestore.com Customer Questions

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Return and Warranty

What is the return policy?

The return policy at Thegreathardwarestore.com allows for returns within thirty days, requiring items to be in original...
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What is your warranty policy?

The Great Hardware Store's warranty policy varies by product and manufacturer, generally covering defects but excluding misuse...
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Are there any restrictions on the products I can purchase?

The Great Hardware Store offers a broad selection, but some products may have restrictions due to local laws or specific safety...
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Do you offer installation services?

The Great Hardware Store mainly offers hardware and supplies rather than installation services. However, their website may...
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Shipping Information

How long does shipping usually take?

Shipping times for orders from The Great Hardware Store generally range from three to seven business days within the...
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Can I track my order?

You can usually track your order through The Great Hardware Store's website. After shipping, a confirmation email with tracking...
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Do you offer international shipping?

The Great Hardware Store mainly serves customers in the United States but does offer international shipping for select products...
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Payment and Discounts

What payment methods are accepted?

The Great Hardware Store provides several payment options including major credit cards like Visa and MasterCard, and may also...
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Are there any discounts or promotions available?

The Great Hardware Store frequently features various promotions and discounts throughout the year, which can include seasonal...
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Do you have a loyalty program?

The Great Hardware Store does not provide specific details about a loyalty program on their site, so it remains unclear if one...
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Order Management

Can I cancel or change my order after it has been placed?

Changing or cancelling an order at Thegreathardwarestore.com usually depends on their policies and the timing of your request....
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Can I return online purchases to a physical store?

The Great Hardware Store generally allows returns of online purchases at physical locations, but it is crucial to verify the...
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