What is the return policy?

Our return policy at Thegreathardwarestore.com ensures customer satisfaction and hassle-free returns. If for any reason you are not completely satisfied with your purchase, you can return the item within 30 days of the purchase date for a full refund. The returned item must be in its original condition and packaging, with all accessories and tags included. To initiate a return, simply contact our customer service team, and they will guide you through the process. Please note that shipping fees are non-refundable, and you may be responsible for return shipping costs. If the item is damaged or defective, we will provide a prepaid shipping label for your convenience. Rest assured, we strive to resolve any issue promptly and ensure a smooth return experience for our valued customers.