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The Work Number Customer FAQ

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What is The Work Number's Phone Number?

The question we are asked most often is about how to talk to The Work Number customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Overview of The Work Number

What is The Work Number?

The Work Number is a service for employment verification and income information, simplifying the process for employers and...
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How does The Work Number work?

The Work Number provides a service that verifies employment and income by storing data from participating employers securely....
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Is The Work Number accessible for both employers and employees?

The Work Number is accessible to both employers and employees, serving distinct needs. Employers verify employment and income...
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Is The Work Number compliant with privacy and data protection regulations?

The Work Number prioritizes privacy and adheres to data protection laws, ensuring secure management of information. It complies...
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Employment Verification Process

What information is included in an employment verification report?

An employment verification report from The Work Number includes essential details like job title, employer name, employment...
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How long does it take to process an employment verification request?

The time it takes to process an employment verification request with The Work Number can range from a few hours to one business...
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What types of employment verification does The Work Number provide?

The Work Number delivers numerous employment verification services, including automated processes for employment and income...
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Is there a way to track the status of a verification request?

Users can monitor the status of verification requests by logging into The Work Number Portal, which provides a dashboard that...
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Costs and Registration

What is the cost of using The Work Number?

The cost of using The Work Number depends on service type, verification volume, and user requirements. Pricing may include...
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How can employers register to use The Work Number services?

To register for The Work Number services, employers should visit its official website to find guidance and pertinent details....
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Codes and International Records

What is the difference between a salary key and a verifier code?

A salary key is a personal code generated by an employee for verifiers to access their salary details, mainly for income proof....
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Are international employment records available on The Work Number?

The Work Number specializes in U.S. employment verification and does not provide international employment records. For overseas...
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Disputes and Corrections

Can I dispute an employment verification report on The Work Number?

Individuals can dispute an employment verification report on The Work Number by reviewing their report for errors, gathering...
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What should I do if my information is incorrect in The Work Number database?

If incorrect information is found in The Work Number database, one should gather supporting documents and check their website...
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The Work Number issues reported to GetHuman
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