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The Maids Customer FAQ

Top Answers & How-to Guides

What is The Maids's Phone Number?

The question we are asked most often is about how to talk to The Maids customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is The Maids' cancellation policy?

The Maids' cancellation policy ensures flexibility and convenience for our valued customers. If you need to cancel or reschedule your...
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Services offered

What services does The Maids offer?

The Maids offers a wide range of professional cleaning services to cater to all your needs. Our skilled and trained team of cleaning...
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Scheduling frequency

How often should I schedule a cleaning with The Maids?

The frequency of scheduling a cleaning with The Maids depends on your unique needs and preferences. We offer flexible options to accommodate...
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Service locations

What areas does The Maids serve?

The Maids proudly serves a wide range of areas to meet our customers' cleaning needs. With our network of professional cleaning teams,...
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Insurance and bonding

Is The Maids bonded and insured?

Yes, The Maids is fully bonded and insured to provide peace of mind to our valued clients. We understand that trust and security are...
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Pricing structure

What is the pricing structure for The Maids' services?

The Maids' pricing structure depends on various factors to ensure personalized service and cost. We offer free estimates based on your...
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Duration of appointments

How long does an average cleaning appointment usually take?

An average cleaning appointment with The Maids typically takes around 1.5 to 2.5 hours. However, the duration may vary depending on...
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Providing products

Can I provide my own cleaning products?

Yes, you can provide your own cleaning products for The Maids to use. We understand that some customers have specific preferences or...
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Eco-friendly options

Does The Maids offer eco-friendly cleaning options?

Yes, The Maids is proud to offer eco-friendly cleaning options. We understand the importance of protecting the environment and minimizing...
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Cleaner training

Are the cleaners from The Maids trained and experienced?

Yes, the cleaners from The Maids are highly trained and experienced professionals. We understand the importance of providing exceptional...
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Cancellation policy

What is The Maids' cancellation policy?

The Maids' cancellation policy ensures flexibility and convenience for our valued customers. If you need to cancel or reschedule your...
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