In a nutshell: For questions about individual and business tax returns, contact the IRS directly by phone as they do not accept inquiries via email. IRS Support is available Monday through Friday, but expect longer wait times due to high call volume
You can call the IRS directly for questions regarding individual tax returns and business tax returns. Call them because they don't accept tax questions via email. IRS Support is available Monday through Friday from 7 a.m. to 7 p.m. However, note that a lot of people call the IRS, so the wait time may be a little longer. If you have complex tax-related issues, it's advised to get in touch with the IRS another way. Do you have a tax question? Read this guide and we'll help you contact the IRS.
Those with complex questions about their taxes can visit a local IRS office instead to get help in person.
Use this locator link: https://apps.irs.gov/app/office-locator/
You can also click Use Current Location before tapping Search.
After finding a local office, you still need to call to schedule an appointment. You'll also find the directions to get to the local office on this page.
During the appointment, ensure you have a government-issued ID, social security number or taxpayer identification number and your documents. Don't bring any food, drinks or cameras.
The ITA tool from the IRS can provide you with answers specific to your circumstances. It can tell you whether you need to file a tax return or are eligible for a credit.
Use this link: https://www.irs.gov/help/ita
Use the search feature to look for the topic or check the categories below. Click on the category and follow the on-screen instructions. You may need to provide some basic information to get answers specific to your questions. Don't worry, the responses aren't stored or shared.
If you still have other questions or concerns about your taxes, feel free to also visit the frequently asked questions at https://www.irs.gov/faqs. You can search for a topic, view the top questions or search by categories. Those who aren't in the US who have questions about taxes can use the FAQs for international individual tax matters. Do you still have other tax-related concerns? Please don't hesitate to get in touch with IRS Customer Support.
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