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The Honest Company Customer FAQ

Top Answers & How-to Guides

What is The Honest Company's Phone Number?

The question we are asked most often is about how to talk to The Honest Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Product Information

What products does The Honest Company sell?

The Honest Company provides a wide array of products aimed at health and wellness, including baby care items like diapers and...
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Do The Honest Company products contain any harmful chemicals?

The Honest Company focuses on safe formulations, avoiding harmful substances like parabens and sulfates. They emphasize...
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Are The Honest Company products eco-friendly?

The Honest Company is dedicated to producing safe, eco-friendly products using sustainable materials and ingredients. They...
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Are The Honest Company products suitable for sensitive skin?

The Honest Company focuses on creating gentle products for sensitive skin, using natural ingredients and avoiding harsh...
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Are The Honest Company products vegan?

The Honest Company provides a variety of products, but not all are vegan. Some personal care items may contain animal-derived...
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Do The Honest Company products expire?

The Honest Company products generally have a shelf life that varies by item, with personal care products lasting one to three...
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Do The Honest Company products contain allergens?

The Honest Company carefully formulates its products, some of which may contain common allergens like nuts, dairy, gluten, and...
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Safety and Testing

Are The Honest Company products safe for my baby?

The Honest Company prioritizes the safety of babies by ensuring their products meet high safety standards and contain natural...
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Are The Honest Company products tested on animals?

The Honest Company ensures that its products are not tested on animals, adhering to a cruelty-free policy. They utilize...
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Do The Honest Company products come with a guarantee?

The Honest Company has a satisfaction guarantee, allowing customers to request refunds or exchanges if they are unsatisfied....
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Shopping Experience

Where can I buy The Honest Company products?

Honest products can be found at various retailers such as Target, Walmart, and Amazon, as well as through the Honest Company's...
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Can I return a product if I am not satisfied?

The Honest Company provides a return policy that allows customers to return products within thirty days for a full refund, as...
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What is The Honest Company's shipping policy?

The Honest Company has a straightforward shipping policy that typically processes orders within one to three business days....
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What is The Honest Company's return policy?

The Honest Company has a clear return policy, allowing returns of unused or unopened products within thirty days. Items must be...
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Are product samples available from The Honest Company?

The Honest Company generally does not provide product samples directly but may include them in promotions or special events....
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How do I track my order from The Honest Company?

To track an order with The Honest Company, log into your account on their website and go to the "My Orders" section for...
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Can I subscribe for regular deliveries of products?

The Honest Company indeed allows customers to subscribe for regular product deliveries, letting them choose the frequency that...
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We look to the The Honest Company issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
The Honest Company issues reported to GetHuman
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