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What is your return policy?

Asked 2 years ago
The Bon-Ton Stores, Inc. has a return policy that typically allows customers to return items within a specified period of time, usually within thirty days of purchase. This policy usually applies to both in-store purchases and online orders, although there may be slight variations between the two. Generally, items must be returned in their original condition, unworn and unwashed, with all tags still attached. For certain categories of items, such as furniture, beauty products, or clearance merchandise, there might be different policies that apply. It is also important to note that some items may be marked as final sale and may not be eligible for return. Refunds are usually processed to the original payment method. Gift returns might come with their own specific guidelines as well, often providing the option for store credit if a gift receipt is present. To get the most accurate and up-to-date information, customers are encouraged to check the official Bon-Ton Stores, Inc. website. There you can find detailed information regarding the return process and any specific exceptions that may apply to different products or sales transactions. If you have more questions about a return or need clarification, the website often provides helpful resources and contact information to assist customers further.
Answered Aug 6th 2025

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