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How do I report a gas emergency outside of business hours?

Asked 4 months ago
In the event of a gas emergency occurring outside of regular business hours, Terasen Gas has specific protocols in place to ensure that customers can report such incidents quickly and efficiently. Generally, customers are advised to call a designated emergency hotline that is available twenty-four hours a day, seven days a week. This hotline is specifically set up to handle urgent situations like gas leaks, odours of gas, or any other dangerous conditions related to gas service. When calling, it is important to provide accurate details about the situation, including the location and the nature of the emergency. Trained professionals will be on hand to assess the situation and provide guidance on what to do until help arrives. For the most accurate and current information, including the emergency contact number, customers can visit the official Terasen Gas website. The website will have the latest updates and resources related to gas safety and emergencies. Being informed can help ensure that any situation is handled with the utmost care and urgency it deserves.
Answered Aug 1st 2025

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