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Tech360i Computer Services Customer FAQ

Top Answers & How-to Guides

What is Tech360i Computer Services's Phone Number?

The question we are asked most often is about how to talk to Tech360i Computer Services customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Tech360i Computer Services Customer Questions

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Service Scheduling

How do I schedule a service appointment?

To book a service appointment with Tech360i Computer Services, it is advisable to visit their official website where they often...

How can I track my service order?

To track a service order with Tech360i Computer Services, customers should visit their official website, where they can find a...

Can I drop off my computer for service?

Tech360i offers various service options, including the ability to drop off your computer at a local location for assessment and...

IT Services Provided

What types of IT services do you offer?

Tech360i Computer Services provides a variety of IT services including computer repair, network solutions, data recovery,...

Do you provide remote support?

Tech360i Computer Services does offer remote support, allowing technicians to solve customer problems via the internet. This...

Can you assist with software installation?

Tech360i Computer Services provides general guidance on software installation, highlighting essential steps such as checking...

What brands do you specialize in?

Tech360i Computer Services offers expertise across numerous technology brands, including Dell, HP, Lenovo, and Apple. They...

Do you offer maintenance contracts?

Tech360i Computer Services does provide maintenance contracts that cover various support services. These contracts can be...

Pricing and Payment

What are your rates for different services?

Tech360i Computer Services has varying rates based on service type, complexity, and whether the client is residential or...

Are there warranties on your repairs?

Tech360i Computer Services often offers warranties for repairs, covering parts and labor for a specific time. The warranty...

Data and Security

How do you ensure data security during repairs?

Tech360i Computer Services prioritizes data security during repairs by assessing devices for sensitive information, using...

How do I back up my data before a service?

To back up data before a service, identify crucial files like documents and photos, then select a method. You can use an...

Support and Assistance

What should I do if my device is not working?

If a device is malfunctioning, users can troubleshoot by checking the power source, ensuring connectivity, restarting the...

What is your response time for urgent requests?

Tech360i Computer Services prioritizes urgent requests to ensure quick solutions, typically resolving critical issues within...

Do you offer training on how to use new software?

Tech360i Computer Services does provide training on various software applications tailored to users' needs, covering essentials...
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