What if my package is lost or damaged during shipping?

If you find yourself in a situation where your package is lost or damaged during shipping, it is important to take specific steps to address the matter. While T Baker Designs takes great care in packaging items securely for shipment, unforeseen circumstances can sometimes arise during transit. For lost packages, the first course of action would typically involve checking with the shipping carrier. Tracking information should be available, enabling you to see the last known location of the package. It can be worth visiting the carrier's website or contacting their customer service for assistance, as they might provide additional insights and solutions. In the case of a damaged package, documentation is key. It is advisable to take clear photographs of the damage, as this can be useful for filing a claim with the shipping carrier. Additionally, it is recommended to retain all packaging materials, as the carrier may request these for inspection. T Baker Designs may have specific policies in place regarding lost or damaged items. Customers often find it helpful to review the information provided on the T Baker Designs website concerning their shipping and return policies. Although the moderator of this forum cannot provide direct assistance from T Baker Designs, understanding their policies can help guide you through the process. If your issue persists, it may be beneficial to seek guidance based on the policies outlined on the current website, where contact information may also be available. Following these steps can make navigating lost or damaged package situations a bit smoother.