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Sylvan Learning Customer FAQ

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What is Sylvan Learning's Phone Number?

The question we are asked most often is about how to talk to Sylvan Learning customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Sylvan Learning Customer Questions

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Tutoring Services

What subjects do you offer tutoring in?

Sylvan Learning provides tutoring in core subjects such as reading, writing, and math, alongside science, social studies, and...
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What is the cost of tutoring?

The cost of tutoring at Sylvan Learning differs based on location, chosen programs, student grade level, and subjects. They...
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How long are tutoring sessions?

Tutoring sessions at Sylvan Learning generally last about one hour, though the exact length can vary by program. This duration...
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What is the age range for students?

Sylvan Learning serves a broad age spectrum, starting from preschoolers around four years old and extending to high school...
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Do you offer online tutoring?

Sylvan Learning does provide online tutoring services that offer personalized instruction similar to in-center programs....
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What qualifications do your tutors have?

Tutors at Sylvan Learning are well-qualified, often holding degrees in education or specific subjects, along with teaching...
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Can I request a specific tutor for my child?

Families may be able to express preferences for specific tutors at Sylvan Learning, but this depends on local center policies...
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Policies and Discounts

What is your refund policy?

Sylvan Learning offers a satisfaction guarantee refund policy, which can vary by location and program. If families are...
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Do you offer any discounts or promotions?

Sylvan Learning provides various discounts and promotions to help families access their educational services, which can...
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Do you offer any materials or resources for parents?

Sylvan Learning offers parents various resources to aid in their child's education, including workshops, webinars, and online...
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What is the maximum number of students per tutoring session?

Sylvan Learning prioritizes individualized attention, often accommodating three to four students per session, though one-on-one...
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Enrollment and Assessment

What is the process for enrolling my child in tutoring?

To enroll a child in Sylvan Learning, parents should first explore the programs on the website, then schedule an initial...
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How do you assess a student’s skill level before tutoring begins?

Sylvan Learning begins with a detailed assessment process to evaluate a student’s skill level, incorporating both formal...
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