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Sutter Health Customer FAQ

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What is Sutter Health's Phone Number?

The question we are asked most often is about how to talk to Sutter Health customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Sutter Health Customer Questions

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Finding a Doctor

How can I find a doctor within the Sutter Health network?

To locate a doctor in the Sutter Health network, one can utilize the search tool available on their official website, enabling...
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What is the process for obtaining referrals to other specialists?

The referral process for seeing specialists at Sutter Health begins with a visit to a primary care physician, who evaluates the...
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How can I schedule an appointment with a specialist?

To schedule an appointment with a Sutter Health specialist, individuals can use the online scheduling tool on their website or...
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Insurance and Records

How do I access my medical records?

To access medical records at Sutter Health, patients typically use the My Health Online portal, where they can view their...
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What insurance plans are accepted at Sutter Health?

Sutter Health accepts many insurance plans, including Medicare, Medi-Cal, and major private insurers like Aetna, Anthem Blue...
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Can I access lab results online?

Sutter Health enables patients to view their lab results online via My Health Online, a secure patient portal. Access requires...
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Emergency and Telehealth

What should I do in case of a medical emergency?

In a medical emergency, act quickly by assessing the situation and calling emergency services if necessary. If near a Sutter...
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Does Sutter Health offer telehealth services?

Sutter Health provides telehealth services, enabling patients to receive care via virtual appointments through video, phone, or...
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Visiting and Amenities

What are the visiting hours for Sutter Health hospitals?

Visiting hours at Sutter Health hospitals differ by location and department, aiming for flexibility while also maintaining...
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How do I prepare for my first visit to Sutter Health?

To prepare for your first visit to Sutter Health, gather necessary documents like ID, insurance, and medication lists....
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What amenities are available for patients and visitors?

Sutter Health offers various amenities to ensure that patients and visitors are comfortable. These include inviting waiting...
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Services Offered

What are the child care services offered at Sutter Health?

Sutter Health offers various child-related services including pediatric care, immunizations, and developmental screenings,...
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Are there any community health programs available?

Sutter Health engages in numerous community health programs to boost well-being, providing resources for preventive care,...
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Are there urgent care services available?

Sutter Health provides urgent care services at various locations for non-life-threatening conditions needing prompt attention....
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What services are offered at Sutter Health facilities?

Sutter Health provides an extensive array of medical services, including primary care, specialty care in fields like cardiology...
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How does Sutter Health support mental health services?

Sutter Health provides extensive mental health services, including therapy, evaluations, and medication management for both...
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Sutter Health issues reported to GetHuman
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