Sun Country Airlines Customer FAQ

Yes, you can bring a fingernail clipper in your purse. According to TSA guidelines, nail clippers are allowed in both carry-on and checked luggage.

Apologies for any confusion, but as an online FAQ service, we don't have the capability to access any personal data or individual flight information due to privacy and security reasons. Usually, a baggage receipt is given upon check-in at the airport or it's provided electronically if you've checked in online. If you lost the receipt or didn't receive one, we recommended reaching out to Sun Country Airlines directly using the contact link on this page. They would be able to provide the necessary help and support.

If you have received a refund from Sun Country Airlines in the form of a voucher, you can apply this to a new booking during the payment process. Select the flight you wish to book and navigate to the checkout page. When prompted for payment, you should see an option to apply your voucher or credit. If using the Sun Country Airlines website, you may have to sign into your account to access your vouchers. Your voucher should automatically deduct from your total cost. Any remaining balance will need to be paid with another form of payment. If you have trouble, we recommend consulting the specific refund policy associated with your voucher as some conditions may apply.

After paying for baggage and seat fees, a detailed receipt should be sent to the email address provided during your booking process. This email will showcase a breakdown of your total expenses including fees for baggage and chosen seats. Please ensure to check your spam or junk folder if you don't see the email in your inbox. If you are unable to find your receipt, it might be because it was not properly processed or there was an issue with your email. In such cases, you should reach out to Sun Country Airlines customer service for assistance. They should be able to provide a reprint or resend the receipt to your email.

Sun Country Airlines can certainly provide receipts for flights. Once your flight has been completed, you can retrieve your receipt via two methods: either by visiting the "My Trips" section on the Sun Country website or by checking the email account you used for the booking. The airline typically sends a detailed confirmation email which serves as a receipt. It will have all the necessary information including flight details and the amount charged. Please make sure to check your junk or spam folders in case the email has been filtered there.