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Summer Infant Customer FAQ

Top Answers & How-to Guides

What is Summer Infant's Phone Number?

The question we are asked most often is about how to talk to Summer Infant customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Summer Infant Customer Questions

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Product Safety

What safety standards do your products meet?

Summer Infant products adhere to various safety standards, including those from the Consumer Product Safety Commission and...
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Are your products tested for quality and safety?

Summer Infant emphasizes quality and safety by rigorously testing products to meet safety standards and regulatory...
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What is your policy on product recalls?

Summer Infant prioritizes customer safety and has protocols to manage product recalls. In such cases, they inform the public...
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Are your products eco-friendly?

Summer Infant prioritizes children's safety while considering eco-friendliness in their product development. They focus on...
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Product Information

How can I find the right product for my baby's needs?

Choosing the right product for a baby involves understanding their specific needs based on age, development, and lifestyle....
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Do you offer replacement parts for your products?

Summer Infant offers various replacement parts for their products to assist users in replacing worn or damaged components....
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Where can I purchase Summer Infant products?

Summer Infant products can be purchased at many retailers, including online sites like Amazon, Walmart, and Target, as well as...
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How do I access product manuals and guides?

To access manuals and guides for Summer Infant products, visit their official website. Look for the product's specific page or...
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Warranty and Returns

What is your warranty policy for Summer Infant products?

Summer Infant products come with a limited warranty that typically covers defects in materials and workmanship for one to two...
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How can I register my product for warranty?

To register a product for warranty with Summer Infant, visit their official website, where you will find the product...
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Can I return or exchange a product I purchased?

The return and exchange policy for Summer Infant products depends on the retailer and typically allows for returns within about...
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What should I do if my product is defective?

If a Summer Infant product is defective, check the accompanying documentation for warranty details and suggested actions. The...
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Product Maintenance

How do I properly clean and maintain your items?

To maintain and clean Summer Infant products effectively, always refer to the specific care instructions included with each...
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Do you have instructional videos available?

Summer Infant provides various instructional videos designed to help users with product assembly, setup, and optimal usage....
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Purchasing Options

Can I buy directly from Summer Infant?

Summer Infant does not directly sell to consumers through their website. Instead, their products are found at many retail...
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Do you have recommendations for first-time parents?

First-time parents should build a support network with family and friends, establish a flexible routine for their newborn, and...
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