What should I do if my product is defective?

If you are facing a situation with a defective Summer Infant product, it can be concerning, especially when you are relying on it for your child's safety and comfort. The first step you might consider is checking any documentation that came with the product. This documentation often includes important information regarding warranties, returns, or exchanges. In general, Summer Infant products typically come with a warranty that covers defects in materials or workmanship for a specified period. You can also visit the official Summer Infant website to explore their policy on product issues. The website may have specific instructions regarding how to report defects or request a replacement. Many customers find it helpful to have details such as the purchase date, product model, and any other relevant information on hand when addressing a defective item. By following the guidance provided on their website, you may be able to resolve the issue more effectively. It is always beneficial to keep records of your communications regarding the defective product should you need to refer back to them in future discussions.