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Can I return or exchange items on StockX?

Asked 2 years ago
StockX operates a marketplace that is designed primarily for buying and selling pre-owned and new items, particularly sneakers, apparel, and accessories. It is important to note that all sales made on StockX are final. This means that once an item is purchased, it cannot be returned or exchanged under normal circumstances. Buyers should carefully review descriptions, images, and sizing before making a purchase, as the platform strives to provide as much information as possible to help customers make informed decisions. However, StockX does have a policy in place for items that arrive damaged or not as described. In such cases, buyers may have the opportunity to seek a resolution. It is advisable for customers to review the platform's detailed guidelines on such matters, as the process may involve providing evidence such as photos. For further details, including specific conditions and procedures related to returns for defective items, one might consider looking at the information available on the current StockX website. This can provide more clarity on policies and any potential resolutions.
Answered Jul 4th 2025

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