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Steak and Shake Customer FAQ

Top Answers & How-to Guides

What is Steak and Shake's Phone Number?

The question we are asked most often is about how to talk to Steak and Shake customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Steak and Shake Customer Questions

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Hours and Operations

What are the hours of operation?

Steak and Shake's hours of operation differ by location, with many open from morning until late. Some are even 24 hours,...
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Can I make a reservation?

Steak and Shake generally does not allow reservations, operating on a first come, first served basis. Guests may benefit from...
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Do you offer takeout or delivery services?

Steak and Shake generally offers takeout at most locations, and some also provide delivery through third-party services....
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Menu Options

Do you offer vegetarian options?

Steak and Shake indeed provides vegetarian choices to accommodate various customer preferences. Their menu includes items like...
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Is there a kids menu available?

Steak and Shake does provide a children's menu with meal options tailored for younger guests. This menu usually features...
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Are there gluten-free options?

Steak and Shake offers a selection of gluten-free items, including certain salads, grilled meats, and shakes without...
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Are there nutritional information and allergen details for your menu items?

Steak and Shake offers detailed nutritional information and allergen details for their menu items to help customers make...
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Payments and Promotions

What payment methods do you accept?

Steak and Shake accepts various payment options, including major credit cards, debit cards, mobile payments like Apple Pay,...
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Do you have any special promotions or discounts?

Steak and Shake often provides a variety of promotions and discounts to enhance customer experiences, including special offers...
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Events and Services

Are pets allowed in the restaurant?

Typically, pets are not allowed in Steak and Shake restaurants due to health regulations. However, service animals that assist...
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Can I book a private event or party at your location?

Steak and Shake generally does not allow private event bookings at most locations, emphasizing a casual dining atmosphere....
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Do you have Wi-Fi available?

Steak and Shake frequently offers free Wi-Fi at numerous locations, but its availability can differ by site. If Wi-Fi is...
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We look to the Steak and Shake issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Steak and Shake issues reported to GetHuman
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