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State Compensation Insurance Fund Customer FAQ

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What is State Compensation Insurance Fund's Phone Number?

The question we are asked most often is about how to talk to State Compensation Insurance Fund customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent State Compensation Insurance Fund Customer Questions

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Eligibility and Coverage

Who is eligible for coverage with State Compensation Insurance Fund?

State Compensation Insurance Fund offers workers' compensation coverage mainly to California employers with employees, as it is...
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What types of coverage does State Compensation Insurance Fund offer?

State Compensation Insurance Fund provides a range of coverage, primarily focused on workers' compensation insurance for...
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Are there any special programs for small businesses?

State Compensation Insurance Fund provides various programs tailored to small businesses, including specialized workers'...
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Premiums and Payments

How does State Compensation Insurance Fund calculate premium rates?

State Compensation Insurance Fund determines premium rates based on industry type, job roles, payroll size, and an employer's...
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What payment options are available for workers' compensation premiums with State Compensation Insurance Fund?

State Compensation Insurance Fund provides various payment options for workers' compensation premiums, including monthly...
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What can I do to reduce my premium rates?

Businesses can lower premium rates with the State Compensation Insurance Fund by ensuring workplace safety, accurately...
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Policy Changes and Penalties

Can I make changes to my workers' compensation policy with State Compensation Insurance Fund?

Yes, policyholders can make changes to their workers' compensation policy with State Compensation Insurance Fund, including...
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Are there any penalties for failing to carry workers' compensation insurance?

Yes, California imposes penalties for not providing workers' compensation insurance, which includes fines based on employee...
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What is the difference between medical-only and lost-time claims?

Medical-only claims involve employees who sustain injuries but do not miss any work, focusing on medical expenses. Lost-time...
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Injury Prevention and Support

What happens if my employees are injured on the job?

When employees sustain injuries at work, employers must quickly ensure medical care, document the incident, and report it to...
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Does State Compensation Insurance Fund offer any resources or programs to help prevent workplace injuries?

State Compensation Insurance Fund prioritizes workplace safety through various resources including safety consultations,...
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Claims Process

What is the process for filing a workers' compensation claim?

Filing a workers' compensation claim involves several key steps. First, the injured worker must report the injury to their...
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What should I do if my workers' compensation claim is denied?

When a workers' compensation claim is denied, it's crucial to understand the reasons cited in the denial letter. Gathering...
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How can I appeal a decision made by the State Compensation Insurance Fund?

To appeal a decision made by the State Compensation Insurance Fund, a person should submit a formal written appeal detailing...
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How long does it take to process a workers' compensation claim?

The duration for processing a workers' compensation claim can vary, typically taking from a few weeks to several months,...
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