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StatCounter.com Customer FAQ

Top Answers & How-to Guides

What is StatCounter.com's Phone Number?

The question we are asked most often is about how to talk to StatCounter.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I track multiple websites with one StatCounter account?

Yes, you can track multiple websites with one StatCounter account. StatCounter provides a feature called "Project" that allows you...

What are the different StatCounter membership levels and their features?

StatCounter offers different membership levels to cater to the varying needs of users. The membership options include Free, Growth, The Free membership level allows users to monitor their website traffic, including the number of visitors, their location, and the pages viewed. However, it has limitations on the amount of log space available and offers a basic summary of stats. The Growth membership level offers more advanced features, including expanded log space, realtime analytics, email reports, and keyword analysis. It provides more detailed insights into visitor behavior and allows website owners to better understand their audience. The Enterprise membership level is designed for high-traffic websites and offers unlimited log space and advanced insights into visitors, including drill-down analysis and heat maps. It includes all features from the Growth membership and provides expanded tools for in-depth analysis and optimization. Overall, StatCounter's different membership levels allow users to choose the option best suited to their website's needs, whether it's basic traffic monitoring or more detailed analytics and optimization features....
Ask any question you have about StatCounter.com customer service, get an answer now.

Plans

What is the difference between the free and paid plans?

The free plan and paid plans on StatCounter.com offer different levels of features and services. The free plan provides basic website...

What are the different StatCounter membership levels and their features?

StatCounter offers different membership levels to cater to the varying needs of users. The membership options include Free, Growth, The Free membership level allows users to monitor their website traffic, including the number of visitors, their location, and the pages viewed. However, it has limitations on the amount of log space available and offers a basic summary of stats. The Growth membership level offers more advanced features, including expanded log space, realtime analytics, email reports, and keyword analysis. It provides more detailed insights into visitor behavior and allows website owners to better understand their audience. The Enterprise membership level is designed for high-traffic websites and offers unlimited log space and advanced insights into visitors, including drill-down analysis and heat maps. It includes all features from the Growth membership and provides expanded tools for in-depth analysis and optimization. Overall, StatCounter's different membership levels allow users to choose the option best suited to their website's needs, whether it's basic traffic monitoring or more detailed analytics and optimization features....

Tracking

Can I track multiple websites with one StatCounter account?

Yes, you can track multiple websites with one StatCounter account. StatCounter provides a feature called "Project" that allows you...

What kind of information does StatCounter track?

StatCounter tracks various types of information such as the number of visits to a website, the duration of each visit, the pages visited,...

Data Updates

How often is the website traffic data updated?

The website traffic data on StatCounter.com is updated in real-time. This means that the data is continuously updated as visitors navigate...

Data Export

Can I export my website traffic data from StatCounter?

Yes, you can export your website traffic data from StatCounter. StatCounter allows users to export their website traffic data in various...

Mobile App

Does StatCounter have a mobile app?

Yes, StatCounter does have a mobile app available for download. The mobile app is compatible with both Android and iOS devices, allowing...

Compatibility

Is StatCounter compatible with all website platforms?

Yes, StatCounter is compatible with all website platforms. Whether you have a WordPress site, a Joomla site, or any other type of website...

Customization

Can I customize the appearance of the StatCounter widget?

Yes, you can customize the appearance of the StatCounter widget. StatCounter provides several customization options to match your website's...

Help me with my StatCounter.com customer service issue

Ask any question you have about StatCounter.com customer service. We will do our best to get you answers right away.
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