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How Do I Get Starry to Lower My Monthly Rate?

Starry is one of the fastest growing internet service providers in the nation. Because Starry deals exclusively with internet and not phone and television, they are able to provide competitive pricing with no hidden fees or taxes. This also means that you will be getting a much lower price for your service than most major competitors. You may find yourself wanting to lower your monthly bill with Starry and want to know how you can do that. You can contact Starry customer service here to ask about a lower Starry monthly rate, and you can read below on ways to cut your monthly internet bill.

Refer a Friend

One of the quickest ways to reduce your overall internet bill is to refer a friend or family member. Once that friend's internet is installed, you will both get one free month of internet service. This will save you a minimum of $50 on your overall internet bill. Starry also does not limit the number of friends or family you can refer. Theoretically, if you convinced twelve friends or family to switch to Starry, your bill could be credited with enough referral bonuses to get a year of free internet.

Since Starry also offers same day or next day installation, you won't have to wait long to see the referral savings applied to your account. If you are the friend that has been referred, you will get a free month of internet just for signing up through an existing customer.

Pause Service

Starry allows you to pause your internet service if you are going to be out of town for an extended period of time. Pauses can be anywhere from 30 to 180 days in which you will not be billed for internet. Once you return, regular billing will resume where you left off. Another great feature of the pause in service is Starry will not deduct free trial days from your pause or suspension period. In other words, if you still have free trial days when you request a pause, those free days will still be there when you resume service. The same applies to pre-paid credits. These will still be on your account when you resume service.

Bottom Line

These are two of the most common ways to save money on your Starry internet bill. Since Starry is already one of the lowest priced services on the market, you may find it challenging to lower your monthly internet bill in more traditional ways; however, you can try to negotiate your bill with Starry to see if they will provide you with a lower monthly fee. For more information, you can contact Starry customer support here and see how they can work with you to lower your overall internet bill.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
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