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Staples Product Support Customer FAQ

Top Answers & How-to Guides

What is Staples Product Support's Phone Number?

The question we are asked most often is about how to talk to Staples Product Support customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Staples Product Support Customer Questions

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Order Tracking

How do I track my order?

To track an order from Staples, visit their website and find the "Order Status" or "Track Your Order" section. Enter your order...
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Can I cancel or modify my order?

Customers have the ability to cancel or change orders before they are processed or shipped. However, modifications cannot be...
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How do I find my order history?

To access your order history on Staples, sign in to your account and navigate to the "Account" section to find "Order History."...
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Returns and Refunds

What is your return policy?

Staples generally allows returns of most items within thirty days, provided they are unopened. Used items may also be returned...
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Is there a warranty on the products?

Staples typically offers warranties on many products, with variations based on item type and manufacturer. These warranties...
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What types of products can I return?

Most products at Staples can be returned within 14 to 30 days, depending on the item type. Exceptions include opened ink and...
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Payment and Discounts

What payment options do you accept?

Staples offers numerous payment methods including major credit cards, debit cards with specific logos, PayPal for online...
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Do you offer bulk or corporate discounts?

Staples provides bulk and corporate discounts for businesses and organizations that need large quantities of products. To...
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Shipping and Delivery

Can I order products for delivery to multiple addresses?

You can indeed order items for delivery to various addresses at Staples during checkout. This allows you to enter different...
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How are shipping costs calculated?

Shipping costs are influenced by various factors including package weight, dimensions, distance to destination, service level,...
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Rewards and Privacy

What is the Staples Rewards program?

The Staples Rewards program is a customer loyalty initiative that provides members with savings and benefits on office...
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What is your privacy policy?

Staples Product Support prioritizes customer privacy and safeguards personal data. Though specifics of their privacy policy are...
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We look to the Staples Product Support issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Staples Product Support issues reported to GetHuman
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