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Stamps.com Customer FAQ

Top Answers & How-to Guides

What is Stamps.com's Phone Number?

The question we are asked most often is about how to talk to Stamps.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Is Stamps.com available internationally?

Stamps.com primarily caters to customers in the United States, focusing on domestic services while offering the ability to...

Can I use Stamps.com with my own shipping carrier account?

Stamps.com primarily offers shipping through its partnered carriers like USPS and UPS, and it typically does not support...
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Recent Stamps.com Customer Questions

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Service Functionality

How does Stamps.com work?

Stamps.com functions as an online platform that simplifies shipping and mailing processes. Users create an account to input...
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Can I print postage for any class of mail?

Stamps.com allows users to print postage for a variety of mail classes, including First-Class, Priority, and international...
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Is there a limit to the number of orders I can process using Stamps.com?

Stamps.com does not set a specific limit on the number of orders users can process, accommodating both small and large...
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Can I print labels for international shipments?

Yes, Stamps.com allows users to print labels for international shipping, facilitating various carriers like USPS, FedEx, and...
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Account Management

Is Stamps.com available internationally?

Stamps.com primarily caters to customers in the United States, focusing on domestic services while offering the ability to...
Read more

Can I use Stamps.com with my own shipping carrier account?

Stamps.com primarily offers shipping through its partnered carriers like USPS and UPS, and it typically does not support...
Read more

What happens if I need to cancel or pause my Stamps.com subscription?

Users can cancel or pause their Stamps.com subscription anytime through account settings. Canceling may result in losing unused...
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How do I set up my account with Stamps.com?

To establish an account with Stamps.com, visit their website to register by filling out a form with personal details. After...
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Costs and Payments

What are the payment options for Stamps.com?

Stamps.com provides various payment methods including major credit cards like Visa, MasterCard, American Express, and Discover....
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What is the cost of using Stamps.com?

Stamps.com typically charges a monthly subscription fee for access to discounted shipping rates and features, with two plans...
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Technical Issues

Do I need any special equipment or software to use Stamps.com?

Using Stamps.com does not require special equipment, but having a printer for shipping labels and a scale for weighing packages...
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What should I do if I encounter issues with printing postage?

If you face problems printing postage with Stamps.com, start by checking printer connections and settings, including the paper...
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What types of reports can I generate through Stamps.com?

Stamps.com provides a range of report options to help users track their shipping activities and expenses. Users can access...
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We look to the Stamps.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Stamps.com issues reported to GetHuman
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