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What should I do if I encounter issues with printing postage?

Asked 5 months ago
If you encounter issues with printing postage through Stamps.com, you may want to follow a few troubleshooting steps to resolve the problem. First, ensure that your printer is properly connected and powered on. It is also important to verify that you are using the correct printer settings within Stamps.com, such as selecting the appropriate paper size and type. If you are using a thermal printer, make sure that it has the correct label stock loaded and that it is functioning correctly. Checking for recent software updates can also help, as updates may include fixes for printing issues. Clearing the browser cache and cookies might improve performance if you are using Stamps.com in a web browser. Additionally, Stamps.com offers detailed help articles and resources on their website that can guide you through specific printing problems. If these steps do not resolve your issue, it may be beneficial to refer to the Stamps.com support page for more targeted assistance or guidance. It is worth noting that support contact information is typically available on their website.
Answered Jul 10th 2025

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