What is the return policy for items purchased online?

SportChalet.com has a clear return policy for items purchased online that aims to provide customers with a satisfactory shopping experience. In general, items that are purchased online can be returned within a specified period—often around 30 days from the date of purchase. It is important for customers to ensure that the items are in their original condition, which typically means they should be unused, unwashed, and have all original tags attached. When returning an item, customers will usually need to include the original packing slip or receipt as proof of purchase. It is also advisable to package the items securely to prevent damage during transit. In many cases, the customer is responsible for the return shipping costs unless the item is defective or the return is a result of an error made by Sport Chalet. In terms of refunds, most retailers process returns by issuing the refund to the original payment method within a few business days after the return is received and inspected. However, it is best to check the specific return guidelines applicable to your order, as exceptions or extended return periods might apply to certain items or during special promotions, such as holiday seasons. For exact details regarding the current online return policy, customers may wish to refer to the relevant webpage on SportChalet.com, where they can also find information about how to initiate a return and any applicable conditions.