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Southwestern Electric Power Company Customer FAQ

Top Answers & How-to Guides

What is Southwestern Electric Power Company's Phone Number?

The question we are asked most often is about how to talk to Southwestern Electric Power Company customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I manage my account online?

Managing your account online is easy with Southwestern Electric Power Company. Simply log in to your online account using your username...

Are there any rebates or incentives for energy-efficient upgrades?

Yes, Southwestern Electric Power Company offers various rebates and incentives for energy-efficient upgrades. By participating in our...
Ask any question you have about Southwestern Electric Power Company customer service, get an answer now.
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Outages

How can I report a power outage?

To report a power outage, you can contact our customer service line or use our online outage reporting tool. It is important to provide...
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What is the average duration of a power outage restoration?

The average duration of a power outage restoration can vary depending on various factors such as the extent of damage, weather conditions,...
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Service Management

How do I start or stop my electric service?

To start or stop your electric service, you can easily do so through our online customer portal or by speaking with a customer service...
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How can I enroll in paperless billing?

To enroll in paperless billing with Southwestern Electric Power Company, you can easily sign up through your online account. Simply...
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How do I sign up for automatic bill payment?

To sign up for automatic bill payment with Southwestern Electric Power Company, log in to your account on their website and navigate...
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How can I manage my account online?

Managing your account online is easy with Southwestern Electric Power Company. Simply log in to your online account using your username...
Read more

Rates

What are the current rates for residential electricity?

Currently, Southwestern Electric Power Company offers competitive rates for residential electricity. The specific rates depend on various...
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Payment Options

What are the payment options for my electricity bill?

Southwestern Electric Power Company offers various payment options for your electricity bill. You can choose to pay your bill online...
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Energy Savings

What are the different ways to save energy at home?

There are several ways to save energy at home. Firstly, consider adjusting your thermostat to a more energy-efficient setting, such...
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Assistance Programs

What assistance programs are available for low-income customers?

Southwestern Electric Power Company offers several assistance programs for low-income customers. The Low-Income Home Energy Assistance...
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Rebates

Are there any rebates or incentives for energy-efficient upgrades?

Yes, Southwestern Electric Power Company offers various rebates and incentives for energy-efficient upgrades. By participating in our...
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Help me with my Southwestern Electric Power Company customer service issue

Ask any question you have about Southwestern Electric Power Company customer service. We will do our best to get you answers right away.
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