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Southwest Rapid Rewards Customer FAQ

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What is Southwest Rapid Rewards's Phone Number?

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Program Benefits

What benefits do I get as a Rapid Rewards member?

As a Rapid Rewards member, individuals benefit from earning points on various purchases, redeemable for flights and upgrades....
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What is Rapid Rewards Select Program?

The Rapid Rewards Select Program is a tier within Southwest's loyalty program aimed at frequent travelers, offering perks such...
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Can I earn points when flying with partner airlines?

Yes, you can earn points with Southwest Rapid Rewards when flying with partner airlines. It's recommended to provide your...
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Can I earn Rapid Rewards points on hotel stays?

Yes, Rapid Rewards members can earn points on hotel stays through affiliated hotel chains, but they should confirm eligibility...
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Points Management

Can I transfer my Rapid Rewards points to someone else?

Rapid Rewards points typically cannot be transferred between accounts. However, members can use their points to book travel for...
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Do Rapid Rewards points expire?

Rapid Rewards points remain valid as long as the account is active, which requires earning points through flights, promotions,...
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How do I check my Rapid Rewards points balance?

To check a Rapid Rewards points balance, visit the Southwest Airlines website and log in to your account in the Rapid Rewards...
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What is the expiration policy for Rapid Rewards points?

Rapid Rewards points remain valid as long as there is an account activity within a two-year period. Earning or redeeming points...
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Earning Points

Do I earn tier qualifying points on every flight?

In the Southwest Rapid Rewards program, tier qualifying points are primarily based on the fare paid and may vary by fare class....
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How do I qualify for Rapid Rewards status?

To qualify for Rapid Rewards status, members must achieve Tier Qualifying Points within a calendar year. A-List requires 35,000...
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Redemption Process

Are there any blackout dates or restrictions when using Rapid Rewards points?

Rapid Rewards does not have traditional blackout dates for points redemption, enhancing its appeal. However, seat availability...
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What is the process for redeeming Rapid Rewards points for flights?

To redeem Rapid Rewards points for flights, members should visit the Southwest Airlines website or app, enter their travel...
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Can I use Rapid Rewards points for upgrades?

Rapid Rewards points cannot be used for upgrading flights. Instead, the program offers tiered fare options, each with its own...
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