If you need to update your Soundcloud.com payment information details, you can do so right from your subscription page, but only if your account is still active. Unfortunately, canceled subscriptions cannot be changed; instead, you must wait until the account is expired, and then purchase another subscription.
If you need help to change your credit card or payment information with Soundcloud.com, this article contains this information and more.
If you have canceled your current subscription, you cannot change the credit card information you have on file for that account. Rather, wait for the current subscription to expire, and then purchase a new subscription.
However, if you would like to update your credit card details for a subscription that was not canceled and is still active, you can do the following:
You can also click here to speak to a customer care agent who can help change your payment information.
If you purchased a subscription for a yearly Pro or a Pro Unlimited subscription plan accidentally, you can transfer it to another account by contacting a customer care agent at SoundCloud.com. You will need to provide your profile URL that the account is associated with and the account you would like to transfer the subscription to. The agents will let you know if the switch is possible after checking your information. Unfortunately, any monthly subscription plans cannot be transferred, including Go or Go+; however, it is possible to cancel the monthly Go or Pro subscription plan. To do this, use your computer to log into your account, then go to the subscriptions page and purchase something new.
There are several reasons your payment may not be successful. First, check with PayPal or your bank to make sure they are not the ones blocking your SoundCloud payments.
If you need further help, click here to speak to a customer care agent.
GetHuman has been working for over 10 years on sourcing information about big organizations like Soundcloud in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Change My Payment Information with Soundcloud.com? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.