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How can I track the status of my purchased item?

Asked 2 years ago
To track the status of a purchased item from Sotheby's, a buyer typically has a few options depending on the type of item purchased. Generally, after an auction, Sotheby's sends an email confirmation that includes details about the item, payment status, and instructions for item collection or shipment. Buyers are encouraged to check their email for this confirmation as it usually contains tracking information or updates regarding delivery. Additionally, buyers can visit the Sotheby's website, where there may be a dedicated section for tracking purchased items, especially for online auctions. This section could provide real-time updates on the status of one's purchase. It is also beneficial to log into the account created during the bidding process, as there may be information regarding past purchases and their current status. For those who may have questions or need further assistance regarding their specific items, the Sotheby's customer service details are typically listed on their website. A visit to sothebys.com can provide current contact information and additional resources for tracking items.
Answered Jun 28th 2025

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