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Sole Fitness Customer FAQ

Top Answers & How-to Guides

What is Sole Fitness's Phone Number?

The question we are asked most often is about how to talk to Sole Fitness customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the return policy for Sole Fitness products?

The return policy for Sole Fitness products allows for a 30-day trial period, starting from the date of delivery. If you are not completely...
Ask any question you have about Sole Fitness customer service, get an answer now.

Warranty

What is the warranty on Sole Fitness equipment?

The warranty on Sole Fitness equipment varies depending on the specific product. Generally, they offer lifetime warranties on the frame...

Maintenance

Do Sole Fitness treadmills require any maintenance?

Yes, Sole Fitness treadmills require regular maintenance to ensure optimal performance and longevity. Routine maintenance includes...

Storage

Can I fold the Sole Fitness treadmill for storage?

Yes, the Sole Fitness treadmills are designed with convenience in mind. They feature a unique folding mechanism that allows for easy...

Weight Capacity

What is the weight capacity of Sole Fitness ellipticals?

The weight capacity of Sole Fitness ellipticals varies depending on the model. However, generally, these ellipticals have a weight...

Incline Level

What is the maximum incline level on Sole Fitness exercise bikes?

The maximum incline level on Sole Fitness exercise bikes is typically 20%. However, it is essential to note that the specific maximum...

Trial Period

Is there a trial period or money-back guarantee for Sole Fitness products?

Yes, Sole Fitness offers a trial period and a money-back guarantee for their products. Customers have the opportunity to try out the...

Workout Tracking

Can I track my workout data using a Sole Fitness app?

Yes, you can easily track your workout data using the Sole Fitness app. The app provides a convenient and user-friendly platform to...

Financing Options

Are there financing options available for purchasing Sole Fitness equipment?

Yes, Sole Fitness offers financing options to make purchasing their equipment more manageable for customers. By partnering with a reputable...

Return Policy

What is the return policy for Sole Fitness products?

The return policy for Sole Fitness products allows for a 30-day trial period, starting from the date of delivery. If you are not completely...

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