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Sole Fitness Customer FAQ

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What is Sole Fitness's Phone Number?

The question we are asked most often is about how to talk to Sole Fitness customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Warranty and Returns

What is the warranty on Sole Fitness equipment?

Sole Fitness offers a robust warranty on its equipment, with lifetime coverage for frames and motors on treadmills,...
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What is the return policy for Sole Fitness products?

Sole Fitness has a customer-friendly return policy allowing returns within thirty days if the item is in new condition and...
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Can I return a used product?

Sole Fitness allows returns within a specific period, typically 30 days, but used items may be subject to certain restrictions....
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Maintenance and Storage

Do Sole Fitness treadmills require any maintenance?

Sole Fitness treadmills do need maintenance to function well and last longer. This includes checking the walking belt, keeping...
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Can I fold the Sole Fitness treadmill for storage?

Many Sole Fitness treadmills feature a folding mechanism for compact storage, making them ideal for limited spaces. Users can...
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Product Specifications

What is the weight capacity of Sole Fitness ellipticals?

Sole Fitness ellipticals generally have a weight capacity between three hundred and three hundred twenty-five pounds,...
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What is the maximum incline level on Sole Fitness exercise bikes?

Sole Fitness exercise bikes are designed for flat cycling and do not offer incline adjustments like treadmills. They feature...
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What are the dimensions of Sole Fitness equipment?

The dimensions of Sole Fitness equipment vary by model, with treadmills typically being around 82 inches long, 37 inches wide,...
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Financing and Guarantees

Is there a trial period or money-back guarantee for Sole Fitness products?

Sole Fitness provides a money-back guarantee for various products, typically around thirty days, which allows returns if the...
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Are there financing options available for purchasing Sole Fitness equipment?

Sole Fitness provides financing alternatives for those looking to acquire their equipment, allowing for payments over time...
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Tracking and Support

Can I track my workout data using a Sole Fitness app?

Sole Fitness does not offer a dedicated app for tracking workouts, but its equipment can sync workout data with third-party...
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What is included with my Sole Fitness purchase?

When purchasing from Sole Fitness, customers typically receive the main unit, a user manual for assembly and operation,...
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How do I contact Sole Fitness for technical support?

For technical support from Sole Fitness, visit their website where you can find the most recent contact details, including...
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