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Solavei Customer FAQ

Top Answers & How-to Guides

What is Solavei's Phone Number?

The question we are asked most often is about how to talk to Solavei customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any additional fees or taxes with Solavei's service?

No, Solavei does not have any additional fees or taxes associated with its service. The monthly plan price includes all the essential...
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About Solavei

What is Solavei?

Solavei is a mobile virtual network operator (MVNO) that provides affordable wireless services using the T-Mobile network infrastructure....
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How does Solavei work?

Solavei is a mobile virtual network operator that offers affordable mobile service through its partnership with T-Mobile. Here's how...
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What are the benefits of joining Solavei?

There are numerous benefits of joining Solavei. Firstly, members can enjoy substantial savings on their monthly mobile phone bills...
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Membership

Do I need a contract to be a Solavei member?

No, you do not need a contract to be a Solavei member. Solavei operates on a no-contract basis, allowing you the freedom and flexibility...
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Can I keep my current phone number if I switch to Solavei?

Yes, you can keep your current phone number if you switch to Solavei. We understand the importance of maintaining your existing number...
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Can I use my own phone with Solavei?

Yes, you can use your own phone with Solavei. Solavei is a GSM network carrier, which means it is compatible with most unlocked GSM...
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Service and Plans

What network does Solavei use for its service?

Solavei utilizes the network infrastructure of T-Mobile for its service. As a Mobile Virtual Network Operator (MVNO), Solavei has a...
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What are Solavei's plan options?

Solavei offers flexible and affordable plan options to cater to different needs. Currently, they provide two main plans: the Basic...
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Does Solavei offer device financing options?

Yes, Solavei does offer device financing options. We understand that purchasing a new device can be a significant investment, and we...
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Are there any additional fees or taxes with Solavei's service?

No, Solavei does not have any additional fees or taxes associated with its service. The monthly plan price includes all the essential...
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Payment

What payment methods does Solavei accept?

Solavei accepts various payment methods to ensure convenience and accessibility for its customers. Accepted payment methods include...
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Help me with my Solavei customer service issue

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