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Smithsonian Institute Customer FAQ

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What is Smithsonian Institute's Phone Number?

The question we are asked most often is about how to talk to Smithsonian Institute customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do the Smithsonian museums have wheelchair accessibility?

Yes, all Smithsonian museums have wheelchair accessibility. The Smithsonian Institution is committed to providing equal access to all...
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General Information

What is the Smithsonian Institute?

The Smithsonian Institution, often referred to as the Smithsonian, is a world-renowned research and educational center in the United...
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Where is the Smithsonian Institute located?

The Smithsonian Institute is located in Washington, D.C., the capital of the United States. It is situated along the National Mall,...
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How many museums are part of the Smithsonian Institute?

The Smithsonian Institute comprises 19 museums and galleries in total. These museums cover a wide range of subjects, offering diverse...
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Exhibits and Events

What are some of the most popular exhibits at the Smithsonian Institute?

Some of the most popular exhibits at the Smithsonian Institute include the National Air and Space Museum, which houses an impressive...
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Are there any special events or exhibits happening at the Smithsonian Institute?

Yes, the Smithsonian Institute hosts a plethora of special events and exhibits throughout the year. From art exhibitions to historical...
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Visiting Information

Is there an admission fee to visit the Smithsonian Institute?

No, there is no general admission fee to visit the Smithsonian Institute. The Smithsonian is a group of museums, galleries, and a zoo...
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Are there tours available at the Smithsonian Institute?

Yes, there are tours available at the Smithsonian Institution. Visitors have the opportunity to explore the vast collections, exhibits,...
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What are the operating hours of the Smithsonian Institute?

The operating hours of the Smithsonian Institute vary depending on the specific museum or facility. Most of the museums in Washington,...
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Can I take photographs inside the Smithsonian museums?

Yes, visitors are generally allowed to take photographs inside the Smithsonian museums. Non-flash photography is permitted, as long...
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Are there any parking facilities available at the Smithsonian Institute?

Yes, there are parking facilities available at the Smithsonian Institute. Visitors to the Smithsonian can park their vehicles at various...
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Can I bring food and drinks inside the Smithsonian museums?

Yes, visitors are allowed to bring food and drinks inside the Smithsonian museums. However, there are certain guidelines that should...
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Do the Smithsonian museums have wheelchair accessibility?

Yes, all Smithsonian museums have wheelchair accessibility. The Smithsonian Institution is committed to providing equal access to all...
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