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What is the return policy?

Asked 2 years ago
SmartSign.com offers a return policy that allows customers to return products under certain conditions. Generally, if a customer is not satisfied with their purchase, they may return the items within a specified period, usually around 30 days from the date of delivery. It is important to note that products must be in new and unused condition, and they should be returned in their original packaging. Some custom or personalized items may not be eligible for return, as these products are tailored to individual specifications. To initiate a return, customers typically need to follow specific instructions provided by SmartSign.com which may include obtaining a return authorization number. It is advisable to review the current return policy directly on SmartSign.com to understand all details, such as any restocking fees that might apply and the process for returning items. For up-to-date information, including conditions and timelines, customers can refer to the relevant section on the SmartSign.com website.
Answered Oct 21st 2025

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